LEGAL REFERENCE

Privacy Policy jo Aapke Liye Likha Gaya

try pkr par aapka personal information, account details aur JazzCash, Easypaisa, SadaPay aur Raast transactions ki suraksha hamara sabse pehla qadam hai. Hum Pakistan ke qanoon ke mutabiq...

Data EncryptionLocal Payment SecurityAccount Privacy
try pkr Privacy Policy jo Aapke Liye Likha Gaya

Hamara Privacy Approach Samjhiye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL HAI?

Hamse Rابطہ Kijiye

Team online

Email Support

Aapke privacy se jude kisi bhi sawal ke liye hamse [email protected] par likhen. Hum 24 hours mein jawaab dete hain.

In-Account Messages

Aapka try pkr dashboard mein ek Support section hai jahan aap direct message bhej sakte ho. Yahan ka conversation aapke account se hi shaaru hota hai.

Phone Support

Pakistan se call kijiye humari customer team ko. Hamara fone line weekdays 9 AM se 6 PM PAK time tak khula rahta hai.

KYUN HUM PAR BHAROSA KARAIN

Hamari Privacy Commitment Dekhen

Encrypted Connections

try pkr par har connection SSL encryption ke through chalti hai taakey aapka data travel mein surakshit rahe. Jab aap...

No Spam Policy

Hum aapka email aur fone number kabhi kisi marketing company ko nahi bechte. Aapko sirf try pkr ke zaruri notifications...

Account Owner Only

Aapka account data sirf aap tak access kar sakte ho. Hamari team bhi aapke password ya PIN ke bina aapke...

Pakistan Data Centers

Aapke account logs Pakistan-based servers mein store hote hain jahan local qanoon comply karna aasan ho.

Third-Party Audits

Hamara security infrastructure quarterly checks se guzarta hai taakey kisi bhi gap ka pata chal jaye.

Privacy Updates Clear

Jab hum apna privacy policy change karte hain, aapko email se notify karte hain. Naye rules lagane se pehle aapka...

Regional Privacy Differences

Supported Regionstry pkr sirf un ilaqon mein operate karta hai jahan Pakistan mein online gaming allowed hai. Aapka location entry ke waqt verify hota hai.
Data RetentionAccount close karne ke baad, hum aapka personal data 2 saal tak keep karte hain tax aur regulatory reasons se. Phir delete kar dete hain.
Payment Provider LinksJazzCash, Easypaisa, SadaPay aur Raast ke saath aapka link try pkr server par secure rahe. In platforms ke apne privacy policies hote hain jo unhone follow karte hain.
Legal RequestsAgar kisi court order ya legal authority se data maang ki jaye, hum compliance karte hain lekin aapko inform karte hain jahan possible ho.
Withdrawal RecordsSadaPay ya Raast withdrawals ke records 5 saal tak hamara rakhe rehte hain financial regulations ke mutabiq.
Kids aur Family Accountstry pkr account khol ne ke liye aapko 18 saal se zyada hona zaroor hai. Hum age verify nahi kar sakte lekin false info dena violation hai.
Device TrackingJab aap try pkr use karte ho, hum aapka device ID aur browser info store karte hain fraud se bachne ke liye. Yeh logout ke baad delete ho jata hai.

Key Privacy Features jo Aapko Maloom Hone Chahiye

Two-Factor Security

Aapka account OTP-protected ho sakta hai JazzCash aur Easypaisa login ke liye. Dashboard settings mein turn on kar sakte ho. Yeh extra layer aapka account ko hackers se bachati hai.

Transaction Logs Visible

Try pkr dashboard mein aapko har ek JazzCash, Easypaisa, SadaPay aur Raast transaction ki date, time aur amount clear likha dikhti hai. Koi hidden charges nahi.

Cookies Policy Transparent

Hamara website cookies use karta hai experience improve karne ke liye, lekin personalized ads nahi dikhate. Aap browser settings se cookies manage kar sakte ho.

Account Deletion Option

Agar aap account close karna chahte ho, support team se request kijiye. Aapka personal data scheduled delete request ke baad permanently remove ho jayega.

No Login Sharing

Aapka try pkr login sirf aapke liye. Agar kisi aur ne aapka password use karey to account suspicious activity flag karega aur aapko alert karega.

Payment Method Privacy

JazzCash, Easypaisa, SadaPay aur Raast account details try pkr par plain text mein save nahi hote. Sirf ek secure token store hota hai jo transactions process karne ke liye use hota hai.

Privacy ke Baare Mein Arze Masail

Nahi. Aapka JazzCash account info sirf hamari secure servers par encrypted rahe. Deposit aur withdrawal ke liye hum ek safe token use karte hain jisse real account number kisi ko visible nahi hota.

Easypaisa ko sirf transaction amount aur description dikhta hai jo hum bhejte hain. Aapka try pkr gameplay history ya balance Easypaisa ko nahi pata. Yeh try pkr par hi private rehti hai.

Agar aapko suspect ho ki password compromised hai, immediately dashboard par 'Change Password' option use kijiye. Naya password set karte hi puraana access logout ho jayega. Support team ko bhi contact kar sakte ho.

Account delete karne ke 2 saal tak aapka personal data hamara stored rahe sakta hai tax filing aur regulatory compliance ke liye. Phir automatically delete kar dia jayega. Aap anytime deletion request kar sakte ho.

Hum sirf initial signup mein aapka location verify karte hain taakey confirm ho sake aap supported region mein ho. Regular gameplay tracking mein location nahi use hota sirf security checks mein.

Bilkul. SadaPay ya Raast se withdrawal ka transaction encrypted connection par hota hai. Aapka withdrawal history sirf aapke try pkr account mein visible hoti hai kisi aur ke liye nahi.

Haan. Email change karte hi purana email address hamari active list se hatao diye jayega. Naya email verification ke liye OTP bhejega. Puraana email ke through try pkr access nahi ho payega.